PRIVACY POLICY

In compliance with the obligations established in Organic Law 3/2018, of December 5, on the Protection of Personal Data and Guarantee of Digital Rights, we provide information regarding the processing of your personal data:

Who is responsible for processing your data?

CONSIGNATARIOS DE BARCOS DE SANTANDER, S.A. CIF: A39030333
Address: Polígono de Raos, Edificio Puerta de Santander 39600, Camargo.
Phone: 942310851
Email: protecciondatos@grupogof.com
Web: https://grupogof.com
Entity registration:
- Company: Mercantile Registry of Cantabria, Sheet: S-1100, Volume: 426, Page: 165

You may contact us in any manner. We reserve the right to modify or adapt this Privacy Policy at any time. We recommend that you review it, and if you are registered and access your account or profile, you will be informed of any changes.

If you belong to one of the following groups, check the dropdown information:

WEBSITE OR EMAIL CONTACTS

What data do we collect through the website?

We may process your IP address, operating system, browser type, and even the length of your visit anonymously. If you provide us with data via the contact form, we will use it to identify you and be able to contact you if necessary.

For what purposes do we process your personal data?

To respond to your inquiries, requests, or petitions.

To manage the requested service, respond to your request, or process your petition.

To provide information via electronic means related to your request.

To send commercial or event-related information via electronic means, provided there is express authorization.

To perform analysis and improvements on the website, our products, and services. To improve our commercial strategy.

What is the legal basis for processing your data?

The data subject’s acceptance and consent: In cases where a request requires completing a form and clicking on the send button, doing so necessarily implies that you have been informed and have expressly given your consent to the contents of the clause attached to that form or acceptance of the privacy policy. All our forms include a * symbol for mandatory fields. If you do not fill in those fields or do not check the privacy policy acceptance box, information cannot be sent. The formula usually is: “□ I am over 14 and I have read and accept the Privacy Policy.”

NEWSLETTER CONTACTS

What data do we collect through the newsletter?

The website allows subscription to the newsletter by providing an email address to which it will be sent. We will only store your email in our database and will send you periodic emails until you request to unsubscribe or we stop sending emails. You will always have the option to unsubscribe in any communication.

For what purposes do we process your personal data?

To manage the requested service.

To provide information via electronic means related to your request.

To send commercial or event-related information via electronic means, provided there is express authorization.

To perform analysis and improvements in mailing delivery to improve our commercial strategy.

What is the legal basis for processing your data?

The data subject’s acceptance and consent: If you subscribe, it will be necessary to check a checkbox and click on the send button. Doing so implies that you have been informed and have expressly given your consent to receive the newsletter. If you do not check the privacy policy acceptance box, information cannot be sent. The formula usually is: “□ I am over 14 and I have read and accept the Privacy Policy.”

CLIENTS

For what purposes do we process your personal data?

To prepare the quote and follow up on it through communication between both parties.

To provide information via electronic means related to your request.

To send commercial or event-related information via electronic means, provided there is express authorization.

To manage administrative, communication, and logistics services carried out by the Data Controller.

To handle billing and declaration of the corresponding taxes.

To carry out the corresponding transactions.

To manage control and collections.

QUALITY SURVEYS

For what purposes do we process your personal data?

To assess the quality level of the service provided.

To improve the services offered in compliance with ISO standards.

What is the legal basis for processing your data?

The legal basis is the survey participant's express consent.

SUPPLIERS

For what purposes do we process your personal data?

To provide information via electronic means related to your request.

To send commercial or event-related information via electronic means, provided there is express authorization.

To manage administrative, communication, and logistics services carried out by the Data Controller.

Billing.

To carry out the corresponding transactions.

To handle billing and declaration of the corresponding taxes.

To manage control and collections.

What is the legal basis for processing your data?

The legal basis is the acceptance of a contractual relationship, or failing that, your consent when contacting us or offering your products via any means.

SOCIAL MEDIA CONTACTS

For what purposes do we process your personal data?

To respond to your inquiries, requests, or petitions.

To manage the requested service, respond to your request, or process your petition.

To engage with you and build a community of followers.

What is the legal basis for processing your data?

The acceptance of a contractual relationship in the social network environment in accordance with its privacy policies:

Facebook http://www.facebook.com/policy.php?ref=pf

Instagram https://help.instagram.com/155833707900388

Twitter http://twitter.com/privacy

Linkedin http://www.linkedin.com/legal/privacy-policy?trk=hb_ft_priv

Pinterest https://about.pinterest.com/es/privacy-policy

Youtube http://www.google.com/intl/es/policies/privacy/

How long will we keep your personal data?

We can only consult or delete your data in a limited manner as we have a specific profile. We will process them as long as you allow us by following, being friends, or clicking “like”, “follow”, or similar buttons. Any modification of your data or limitation of information or publications must be done through your profile or user settings on the social network itself.

JOB APPLICANTS

For what purposes will we process your personal data?

To organize recruitment processes for hiring employees.

To schedule job interviews and assess your candidacy.

If you have given us your consent, we may share your information with partner or affiliated companies, solely to help you find a job.

If you check the privacy policy acceptance box, you give us your consent to share your job application with the companies that form part of the corporate group, in order to include you in their recruitment processes.

The acceptance of a contractual relationship in the social network environment in accordance with its privacy policies:

What is the legal basis for processing your data?

VIDEO MONITORING

For what purposes will we process your personal data?

To ensure the security and access control of facilities.

To monitor employee activity and similar personnel.

To evaluate the quality of the service.

What is the legal basis for processing your personal data?

To protect the public interest.

To whom may we disclose your personal data?

To law enforcement agencies and/or judges and courts:

In cases involving criminal activity, verification of serious misconduct, or similar situations.

To exercise legitimate actions in defense of our right to effective judicial protection.

How long will we store your personal data?

For a maximum period of 30 days.

Do we include personal data of third parties?

As a general rule, we only process data provided by their owners. If you provide us with data of third parties, you must first inform and obtain their consent; otherwise, you release us from any responsibility for noncompliance with this requirement.

And data of minors?

We do not process data of individuals under 14 years old. Please refrain from providing such data if you are under this age or from providing data of third parties under this age. CONSIGNATARIOS DE BARCOS DE SANTANDER, S.A. assumes no responsibility for breach of this rule.

Will we communicate electronically?

Only to manage your request, if you have provided us with electronic contact details.

If we send commercial communications, they will have been previously and explicitly authorized by you.

What security measures do we apply?

You can rest assured: We have adopted an optimal level of protection for the Personal Data we handle, and we have implemented all available technical means and measures according to the state of technology to prevent the loss, misuse, alteration, unauthorized access, and theft of your Personal Data.

To whom will your data be communicated?

Your data will not be shared with third parties unless legally required. Specifically, they may be communicated to the Spanish Tax Agency and to banks or financial institutions for payment processing of the service or product, as well as to processors necessary for fulfilling the agreement. In cases of purchase or payment, if you use an app, website, platform, bank card, or other online service, your data will be transferred to that platform or processed in its environment, always with maximum security. Our website developers, maintenance providers, or hosting services may access the website if instructed by us. These parties will have a service contract that requires them to maintain the same level of privacy as we do.

What rights do you have?

To know whether we are processing your data.

To access your personal data.

To request correction of inaccurate data.

To request the deletion of your data when it is no longer needed for the purposes for which it was collected, or if you withdraw your consent.

To request restriction of processing in certain circumstances, in which case we will only retain your data as required by law.

To data portability, meaning you can receive your data in a structured, commonly used, and machine-readable format. If you prefer, we can send it directly to the new controller you designate. This right applies in specific cases.

To file a complaint with the Spanish Data Protection Agency or another competent supervisory authority if you believe your rights have not been properly addressed.

To withdraw consent at any time for any processing for which you previously gave consent.

If your personal data changes, please inform us so we can keep it up to date.

Do you want a form to exercise your rights?

We have forms for exercising your rights; you can request them by email or use those provided by the Spanish Data Protection Agency or other sources.

These forms must be electronically signed or accompanied by a photocopy of your ID.

If someone represents you, they must include a copy of their ID or sign with their digital signature.

Forms can be submitted in person, by post, or by email to the address of the Data Controller mentioned at the start of this text.

How long will it take us to respond to your rights request?

It depends on the right, but we will respond within one month of your request, or within two months if the matter is complex and we notify you of the need for more time.

Do we use cookies?

If we use cookies beyond the strictly necessary ones, you can consult the cookie policy via the corresponding link from our website homepage.

How long will we retain your personal data?

We will keep your data as long as you remain connected to us.

Once the relationship ends, the personal data processed for each purpose will be retained for the legally established periods, including the time during which a judge or court may require them according to the statute of limitations for legal actions.

Data will be retained as long as legal obligations exist or until the data subject requests deletion or revokes consent, if no such obligation applies.

We will retain all information and communications related to your purchase or service for the duration of warranties or to handle any potential claims.